Shipping & Delivery

Self-pickup at Shop or Delivery

Delivery Coverage

Christina Hong Kong official online store only accepts shipping addresses in Hong Kong (including outlying islands) and Macau (excluding PO Box, Kat O, Tap Mun, Lo Wu, Lok Ma Chau, Mai Po, Man Kam To, Po Toi, Ta Kwu Ling, Tung Lung Chau , Tung Ping Chau, Logistics Center Airport, Wan Chai Convention and Exhibition Center, Asia Expo and Sha Tau Kok restricted area). For shipping arrangements outside of Hong Kong and Macau, please click on the link at the bottom of the website to view the locations of our other official online stores and select the country or region that best suits you.

Shipping time

Generally speaking, we will ship the goods within 1 to 2 days after the order is confirmed. Where feasible, we will arrange shipment as early as possible.

See examples of order processing and delivery times below.

Note: It may take an extra 1-2 days to send to remote areas or outlying islands, and an extra 2-3 days to Macau.

We will process orders from Monday to Friday (except Sundays and public holidays). Please note that orders submitted after 12 noon will be processed the next day.

The above target delivery times are only applicable on normal days. During busy periods, such as price reduction periods, Valentine's Day, Mother's Day, and Christmas Day, we may need an additional 2-3 working days to arrange delivery of orders. Orders are generally delivered on time, but delays may occasionally occur. Delivery times may be affected by factors beyond our control, including weather and unforeseen circumstances caused by delivery partners. Christina does not assume any responsibility for the relevant situation, and we recommend that customers submit orders as early as possible.

Stock Availability
If an item is out of stock, we may need to order it from our headquarters in Denmark. This process typically takes 7-14 working days. We appreciate your understanding and patience during this time.

Self-pickup service at SF Express stations and SF Express Service Centers

To make it easier for you to pick up your order, you can choose to pick up your order at SF stations and SF Express Service Centers. When the order arrives at the pickup location, SF Express will send a mobile phone text message or call to notify the recipient of the pickup. When picking up the parcel at an SF station or service center, you must present the confirmation SMS sent by SF Express. The parcel can only be picked up after SF Express personnel have verified the recipient's information.

Click here to view SF Express station network details:

https://htm.sf-express.com/hk/tc/dynamic_function/S.F.Network/SF_store_address/

Click here to view SF Service Center Network details.

https://htm.sf-express.com/HK/tc/dynamic_function/S.F.Network/SF_business_station_address/

Click here to check the SF Express smart locker address.

https://htm.sf-express.com/HK/TC/dynamic_function/S.F.Network/SF_Locker/

Delivery Fee

Regardless of the number of items in the order, the shipping fee is HK$50. Customers who purchase over HK$800 can enjoy free shipping service, and the shipping fee will be automatically deducted at checkout.