Terms & Conditions

Privacy Policy (Hong Kong)

1. Purpose of this Privacy Policy

By Christina uses information obtained from interactions with you and other customers, or certain third party partners, to help us achieve our goal of providing the highest quality products and services.

Christina respects the privacy of its website visitors and Christina Club and Online Store members and recognizes the importance of protecting the information collected about them. To this end, we have procedures in place to ensure that your personal information is handled responsibly. This Privacy Policy tells you what information we collect, the purposes for which we collect and use this information, how we process this information, who we may share this information with, and what choices you have regarding our use of your information.

By accessing the By Christina website, including: https://bychristina.asia/ you accept the contents of this Privacy Policy, as well as Christina's Terms and Conditions, Cookie Policy, and any other documents mentioned in this Privacy Policy. This privacy policy determines the basis on which any information we collect from you, or which you provide to us, is processed. Please read the following carefully to understand our views and practices regarding your information, and how we will process it.

Certain parts of this Privacy Policy only apply to the collection and processing of personal data when you use the website and services (for example, By Christina Club and Christina Online Store). Use of these websites and services will require you to register for a Christina Jewelry & Watches account.

If you have any privacy questions or concerns, or you would like to make any inquiries regarding the personal information you have provided to us, you can contact Christina (or bychristina) at any time. For our contact details, please see "Contact Information".

2. Who is responsible for protecting your information?

Christina Jewelry & Watches · By Christina (bychristina or us) determines the purposes and means of processing your data.

3. What personal data is collected?

All of our activities are based on strict ethical and legal guidelines, and we are committed to protecting the privacy of all visitors to our website and users of our (mobile) applications. Therefore, the way we collect and store information depends on how our website and related services are used.

3.1 Information collected through interactions with you

Our website and our (mobile) applications may use various technologies to improve them and make them more user-friendly, efficient and secure. The use of such technologies may result in the automated collection of data by us or by third parties on our behalf. Examples of such technologies include cookies, flash cookies, and website analytics.

3.1.1 Click on flow data

When you visit one of our websites, data is sent from your browser to our servers. This information can optimize our services and improve your experience on our websites and apps. This data is automatically collected and stored by us or third parties on our behalf.

  We may collect relevant information about your computer for system management and report and aggregate information for internal marketing analysis. This is statistical information about the browsing behavior and habits of our users.

In particular, such material may include the following:

• Visitor IP address,
• date and time of access,
• Referring URL (the website that recommends visitors to visit),
• the pages you access on our website,
• Information about the browser used (browser type and version, operating system, etc.)

3.1.2 Cookies
We use cookies on our website. Please read our Cookie Policy to learn more about our use of cookies and the privacy policies of the providers of web analytics tools we use or whose plug-ins we integrate on our website.

3.2 Information you provide.

In addition to data collected by automated means, we also process data that you provide to us. This information includes but is not limited to:

• Personal information that identifies you as an individual, i.e., your contact information, including your name, billing or shipping address, date of birth, telephone number, fax number, email address, and credit and debit card information. If you have provided any personal information about others, please confirm that you have the right to share this information with us.
• Information provided when registering as a member of a Christina website or service (for example, By Christina Club),
• Information you provide when creating a wish list or your own design,
• Information provided when you participate in a contest or promotion sponsored by By Christina,
• Information you provide to us through third-party partners such as Facebook,
• Information you upload to or share through our website when using our services,
• If you have created an online profile, also the preferences or interests stored in it (see below for more details about profiles),
• If you contact us, we will record the communication,
• If you contact us to report a problem related to our website, or to seek technical or customer service support, we may also record that communication or conversation.

We may also invite you to complete surveys we use for research purposes, but you do not have to respond.

All this information is based on the fact that the information is provided by you yourself. We use this information for the purposes described in this Privacy Policy. You can correct your personal data at any time or prevent their further processing (see Section 6).

4. How to use the collected information?

We may use your information in the following ways:

• To ensure that content from our website is presented in the most effective manner to you and your electronic devices,
• To process matters related to your order, for example, to notify you of order or delivery status, to fulfill your requests, for example, to respond to your product-related questions to help you find a store near you, to fulfill your order, to process your payment card, or to provide you with customer service. We may use your information to assess your creditworthiness, and for this purpose we may use third parties,
• Confirm your identity, answer any questions you have about us, process your requests, or provide you with the best possible service,
• To perform our obligations arising from contracts entered into between you and us,
• Allow you to participate in interactive features of our Services when you choose,
• To notify you of changes to our services and changes to our terms, conditions, policies or other administrative information,
• To provide you with the benefits and services available to you as a member of the By Christina website or services (for example, the By Christina Club),
• manage and maintain our records,
• Manage your membership in a Christina website or service (e.g., By Christina Club),
• Allow you to participate in interactive features of our Services when you choose,
• Stores any wish lists you create and allows you to share your wish lists with others,
• Design your own jewelry and save these designs,
• Allow you to send emails to other people using features like our Send to a Friend,
• Allow you to enter sweepstakes, contests or other promotions and administer them. Some of these activities will have additional rules, which may contain additional information about our use and disclosure of your personal information.
• Customize content for you on our website or provide you with customized products
• prevent or detect any abuse or fraud,
• With your explicit consent, we may contact you using the contact methods you provide (for example, regular letters, emails, text messages, telephone calls or any other electronic means) for our marketing, advertising or opinion surveys. For example, this includes information about Christina Jewelry & Watches products, e-commerce events, special offers and promotions, as well as information about local store openings and local store events. In order to provide you with information that is of particular interest to you, we will comprehensively analyze and use your comprehensive interaction with By Christina (for example, but not limited to your shopping behavior in the online store, Christina physical store, your customer loyalty program Usage, your product ratings and reviews, your customer service contact history, your newsletter click/open results, your surfing behavior (website tracking), the types of newsletters you subscribe to, your promotions or events participation, your interaction with and usage of the mobile application). We may use your personal data for our marketing, advertising or survey purposes. In Section 6 you will find information about your rights, e.g. how to withdraw your consent or correct your personal data

The personal data you provide will not be used for longer than we deem necessary, but may be unlimited.

5.Information disclosure

One of our core principles is that we handle your data with care and confidentiality. Notwithstanding what is stated in this Privacy Policy, we will not disclose your information to any third party without your prior consent. Your information may be disclosed to third parties if required by law. Where permitted by applicable law, we may transfer your data to other entities within the bychristina.

We may use service providers and data processors operating on behalf of By Christina. These services may include hosting and maintenance services, analytical services, email instant messaging services, delivery services, payment transaction processing, solvency checks, address checks, etc. These third parties will have access to the personal data they need to perform certain services. These service providers and data processors are contractually obligated to treat this information as confidential. They are contractually prohibited from using the data for any other purpose. We will take necessary steps to ensure that your data is kept confidential by service providers and processors acting on behalf of By Christina.

In some cases, we may disclose non-personal information in anonymous form to our partners. This non-personal data may include the number of visitors to a certain website or a certain (mobile) application during a certain period of time.

Please note that any information you post or disclose through your interactions with By Christina (for example, personal information contained in photos, stories, comments and videos you post) will become public information and may be available to website visitors and the public. .

When we are under a duty to disclose or share your personal data to comply with any legal obligation or order issued by courts and any other authority of competent jurisdiction, or to enforce or apply our privacy policy and other agreements, or to protect By We may disclose your information to protect the rights, property or safety of Christina or bychristina, our employees, our customers or others. This also includes exchanging information with other companies and organizations to help with fraud protection or credit risk reduction matters.

6.Your rights

If you provide us with personal information through our website or other channels, this is entirely voluntary. If you choose not to provide the requested information, you may not be able to enjoy various customer benefits. In some cases, only those who have submitted the necessary personal data to us may order products, use certain services and otherwise take advantage of the events and products offered on our website and (mobile) applications. We offer a variety of options on a case-by-case basis to help you maintain control of your data. These choices may include displaying and editing your profile online. You can also unsubscribe from services or delete user accounts or receive information about the data held.

You have the right to ask us not to use your personal data for marketing purposes. We will inform you (before collecting your information) if we plan to use your information for these purposes, or if we plan to disclose your information to a third party for these purposes. You can choose to prevent us from processing your data by checking some of the boxes on the forms on which we collect your data. You may also exercise your rights by contacting us at bychristinahongkong@gmail.com or at the postal address listed at the end of this privacy policy.

Our website may from time to time contain links to and from the websites of our partner networks and affiliates. If you click on a link to these websites, please note that these websites have their own privacy policies, and we are not responsible for these policies. Please review these policies before submitting any personal information to these websites.

6.1 Right to refuse and unsubscribe

Emails sent to you by By Christina containing, for example, press releases or marketing content include the option to unsubscribe from receiving such emails by following the instructions displayed in the corresponding email. If you do not wish to receive any emails from us, simply click the unsubscribe link and we will stop sending you future emails.

If you do not want information about your behavior on our website or (mobile) applications to be collected and evaluated, you can opt out of the collection of web analysis data as described in Section 11.

If you wish to completely withdraw your consent to receive promotional information and products, including by regular mail, email, SMS, telephone or any other electronic means, you may write to bychristinahongkong@gmail.com at any time and indicate "Data Protection" or send an email. If we have doubts about your identity, we may ask you to prove your identity (for example, by sending a copy of your passport ID). This is free of charge in addition to regular communication charges.

 As for other types of messages you may receive, such as maintenance announcements or administrative notices, you can only stop receiving such messages by deleting your account, as these messages are related to user accounts and the use of our website and (mobile) applications. a mandatory part of. You can delete your account by sending an email tobychristinahongkong@gmail.com.

6.2 Right to request information

You have the right to access your personal data. You can request details of the information we hold about you and the purposes for which it is held by writing to us at the address set out below. We will provide this information within 40 days of your request, and it will continue to be processed regularly between the time your request is made and the time your request is responded to. You may be charged a reasonable fee for this information (where permitted by applicable data processing laws).

6.3 Right to request correction

You have the right to request that the personal data stored about you be corrected, supplemented, deleted or blocked. Within four weeks of receiving the request, we will notify you whether we will comply with your request and, if so, to what extent we will comply with your request. If for any reason we do not comply with your request, we will tell you why.

7.Information security and data integrity

We take appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized use, disclosure or access, in particular where the processing involves a transmission of data over the Internet, or Free from all other unlawful forms of processing and misuse.

By Christina uses third party data processors when collecting and processing your personal data. Any third-party data processor appointed by By Christina will only process your personal data in accordance with By Christina's instructions and is obliged to comply with strict security procedures in accordance with contractual requirements when processing your personal data.

7.1 Keep information secure

By Christina may engage third party business partners to collect personal information on By Christina's behalf. In such event, these third parties will be subject to confidentiality agreements and will be directed by By Christina to comply fully with the Christina Privacy Policy.

Where we have given you (or you have chosen) a password which access certain pages on our site, you are responsible for keeping this password confidential. We ask that you do not share this password with anyone.

However, the transmission of information over the Internet is not completely secure. Although we will strive to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we receive your information, we use strict procedures and security features to prevent unauthorized access.

7.2 Access to your personal data

By Christina Club:

You can access and change your personal information by logging into your account at www.bychristina.asia and entering the club website. You can access your personal details by clicking the "My Profile" button.

If there are changes to any information you have provided to us, for example, if you have changed your email address or other contact information, or if you wish to cancel your registration, please go to the My Profile page via Let us know by editing your details or sending us an email using this link.

If you have any questions, please feel free to contact us at bychristinahongkong@gmail.com

By Christina physical store:

Room 903, 905, 9th Floor, Radio City, 505 Hennessy Road, Causeway Bay, Hong Kong

8. Social Network

Our website and (mobile) application offer you social plug-ins from various social networks. If you choose to interact with a social network, your activities on our website or through our (mobile) applications may also be made available to social networks such as Facebook (Meta), Instagram and Twitter (X).

  If you are logged in to one of these social networking sites while accessing one of our websites or (mobile) applications, the social networking site can add this information to your profile. If you are interacting with a social plug-in, this information will be sent to the social networking website. If you do not wish to have this data transferred, please log out from your social network before logging into one of our websites or (mobile) applications.

  We have no influence on this data collection and data transmission via social plug-ins. To learn more about the collection and transfer of personal data, what rights you have, and how you can achieve a satisfactory privacy setting, please read the privacy policies of these social networks.

  In addition, in order to improve your user and brand experience, your information may be transferred to third parties (such as Facebook) for processing in accordance with data protection and privacy regulations.

Facebook:

Instagram:

9.Geolocation service

We provide location calling services in our (mobile) applications such as Google Maps and Bing Maps. If you use these (mobile) applications, you may receive information about your actual location (for example, a GPS signal sent by your mobile device) or information that can be used to determine your approximate location. You can usually enable or disable your location services in your device or browser settings.

We use Google Maps or Bing Maps services to help you locate nearby Christina stores. To do this, we load an image from Google Maps or Bing Maps and save the route data and map image on our servers.

For more details about Google Maps and its privacy policy, please see:

Google: http://www.google.com/intl/en/policies/privacy/

For more details about Bing Maps and its privacy policy, see:

Bing Maps: http://privacy.microsoft.com/en-us/fullnotice.mspx

10. Shopify Website Analysis

Website analytics services on our website and (mobile) applications are provided by Shopify (www.Shopify.com). This means that Shopify will store a cookie on your computer or mobile device when you access our website or (mobile) application, unless your browser has been configured not to allow the storage of these cookies (see By Christina Cookie Policy).

This also means that when accessing our website or (mobile) application, the website analytics data described in Chapter 2 above - including "click-through data", data from "web beacons and tracking links" and storage The information in the Shopify cookie will be sent to Shopify for analysis on behalf of By Christina. Please note that if you have created an online profile on our website or (mobile) application and you are logged in to that profile, a unique number identifying the profile will also be sent to Shopify so that you can transfer it to The website analytics data is matched to this profile.

Shopify acts as By Christina's agent, but only By Christina can determine the uses for this information, and Shopify may not disclose this information to any third party (unless required to do so by law or court order). For privacy purposes, this means that By Christina is the “controller” and Shopify is the “processor.” You can find more details about the relationship between By Christina and Shopify in the Shopify Privacy Policy under the "Service Provider Privacy Policy" at http://www.bychristina.asia

If you do not want information about your behavior on our website or (mobile) applications to be collected and evaluated by Shopify, you can request "Visitor Opt-Out". Depending on the opt-out type you choose, this means Shopify will anonymize the information it collects (but keep collecting it) or stop collecting information about your access entirely. This Visitor Opt-Out requires you to accept Shopify storing a cookie on your computer. You can request a Visitor Opt-Out via the link provided in the Privacy Policy section of the Shopify website.

11. Redirect Technology

Our website and (mobile) application use redirection technology. This enables us to advertise directly from our partners' websites to our visitors who are already interested in our store and products. We believe that displaying personalized, interest-based ads is more interesting to our customers than ads without any personal relevance.

We also work with other companies so that they use tracking technologies to advertise on our behalf online. These companies may collect information about your access to our websites or (mobile) applications and your interactions with our communications, including for advertising.

Retargeting technology analyzes your cookies and displays ads based on your past surfing behavior. For more details about cookies, please see Section 2 of this Privacy Policy.

12.Contact information

If you have any questions about the processing of your personal details and our privacy policy, please feel free to contact us. Contact details are as follows:

Write an email to our customer service department at bychristinahongkong@gmail.com or call our customer service number +(852) 31071886, What’s app +852 92989763

13. Policy changes

By Christina is committed to the fundamental principles of privacy and data protection. To this end, we regularly review our privacy policy to ensure that it is current and complies with the privacy and data protection principles. This privacy policy may be changed from time to time to keep up with the latest developments and opportunities related to the Internet and to remain consistent with current legislation. If there are any major changes to this policy, they will be announced on our website and the latest version of the privacy policy will be published.

Any future changes to our privacy policy will be posted on this page and, where appropriate, you will be notified by email.